not showing a sympathetic understanding of the feelings of other people 缺乏同情心的；冷酷的
a heavy-handed approach
冷酷无情的方法
using unnecessary force 强暴的；高压的
heavy-handed police methods
警察的高压手段
(of a person 人) using too much of sth in a way that can cause damage 用某物过多的；大手大脚的
Don’t be too heavy-handed with the salt.
别放太多的盐。